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Client Reviews & Satisfaction at NAWI Wellness in Naples, FL

Real Client Reviews & Testimonials

Client satisfaction at NAWI is a priority.  With hundreds of 5-star Google reviews, the NAWI team’s high standards of care are reflected in our glowing reviews.

NAWI Wellness is honored to have won the prestigious 2026 Gulfshore Magazine Best Med Spa award. This reflects the excellent client satisfaction delivered by the NAWI team.

Gulfshore Magazine 2026 Best Med Spa Winner
I cannot recommend Lori Tozzi highly enough. When you walk into NAWI you immediately feel welcomed and cared for. My skin always feels refreshed, glowing, and healthy after each visit. Lori is incredibly knowledgeable and takes time to explain treatments for my skin. If you’re looking for someone who delivers outstanding results every time give Lori a call!
Mike M profile picture
Mike M
4 weeks ago
My wife and I got Botox here and it completely faded within a month for both of us. We have gotten Botox from 6-7 different providers over the years and this was by far the worst result. Feeling ripped off
jody watts profile picture
jody watts
1 month ago
I have been coming to Shelly for a very long time and I recommend this place 5 stars
Mary Stapleton profile picture
Mary Stapleton
1 month ago
I always have the best experience at Nawi. I am now getting monthly facials with Lori! It has been incredible. Also tried BBL laser therapy with Lori and am very happy. So many results from the BBL. They have so many choices on lasers to meet your needs. It best to go in and talk to them depending on your skin type. Very professional and have a high tech computer that looks at your skin and they constantly are updating pictures of your face to see the progress. I couldn't be happier and they just won the award for the best Med Spa and I can see why. Don't hesitate go to NAWI in Naples!!!
Tamela Riquelme profile picture
Tamela Riquelme
3 months ago
NAWI MedSpa is truly exceptional. From the moment you arrive, the experience is warm, polished, and effortlessly elevated.

Their approach is refined, personalized, and never pushy always focused on natural, beautiful results. After three years in the area, this is the only med spa I fully trust.

Lori and Heather are outstanding, and Alex, Annie, and Helen ensure every visit is seamless. A luxury experience that still feels like family. Highly recommend.
ARIZA profile picture
ARIZA
5 months ago
I’m from Naples but currently living in Miami and while I was visiting I decided to check Groupon to find a deal on Botox. I didn’t regret choosing NAWI out of other options in Naples. Katherine did a great job seeing exactly where she needed to place the Botox and the results are exactly what I wanted. Not overdone and just enough to relax my forehead so it isn’t constantly trying to crease between my eyebrows, which for some reason helps lift my mood just because my forehead isn't allowed to frown 😂 That’s the main reason I get it done and she did that. She also took care of my crows feet at the same time. If they have more deals on Groupon I will definitely go back 🙂
Judy Krueger profile picture
Judy Krueger
5 months ago
I have been coming to NAWI Medspa for a few different treatments over the past couple of years, and I can say with certainty that every single experience has been exceptional. I trust them implicitly with my skin.
Most recently, I had the NOUVADerm treatment, and the results were truly incredible. My skin was completely rejuvenated, and I’ve seen a visible reversal of sun damage—leaving me with a healthy, vibrant glow.
The customer experience here is unmatched; from the thorough explanation of the process to the attentive follow-up, the personal care is world-class. I'm looking forward to my next treatment.
If you are wishing to start the new year refreshed and looking your best, I highly recommend the team at NAWI!
Danny Krueger profile picture
Danny Krueger
5 months ago
Prior to discovering NAWI, I had reconstructive surgery on my face related to skin cancer, leaving lingering redness and discolorization. During consultation at NAWI, I learned that they had a process that could possibly help reduce this condition.
It did! My thanks are with the whole team, especially team leader Kathy and of course, Dr. Dean. I walk with my head higher these days!
kimberly O'Keefe profile picture
kimberly O'Keefe
8 months ago
Thank you so much Annie for your professional yet oh so personal care! You don’t make things right, you make them better!!! I would give you 10 BIG STARS!!
Julia Cicconetti profile picture
Julia Cicconetti
10 months ago
It was my first time ever looking into getting Botox. I was visiting Naples and decided to trust NAWI and glad I did!! The staff explained everything so clearly and was a great price! I ended up getting disport and it looks great. She did not want to over do it for my first time so it’s a nice soft natural finish but wrinkles are so much less noticeable! I am glad I went to NAWI for my first time! And I don’t usually do reviews but I wanted them and everyone to know they are amazing! I’m very happy with the results, price, and how friendly the staff was. I’ll be back on my next visit to Naples. Thank you!!
gloria bordeaux profile picture
gloria bordeaux
1 year ago
Very professional staff and a pleasant experience.
Valerie Mcquade profile picture
Valerie Mcquade
1 year ago
Well… what can I say, Katherine Dean and her team of professionals went above and beyond in every aspect of my appointment. Instantly I felt like a family member, embraced, valued and informed. NAWI is a skincare and wellness center that is second to none in Naples Florida .
Linda Meak profile picture
Linda Meak
1 year ago
Amazing staff and services!
I love my hydra facials with Cathy!
Patricia Speed profile picture
Patricia Speed
1 year ago
The staff at NAWI are always exceptionally kind and make my visits pleasant. ????
Photo from customer review
Terri Gray profile picture
Terri Gray
1 year ago
Nawi aesthetic and wellness has been my go to Naples spot for skin care and weight loss. Their staff is knowledgable and professional giving me comfort in knowing I am in good hands.Kaylee has been extremely helpful in addition to Stephanie. I highly recommend Nawi.
RICHARD DANDREA profile picture
RICHARD DANDREA
1 year ago
Michelle is the nurse Practitioner that always does my injections. Always wonderful to work with NAWI Very professional place. Awesome staff definitely recommend them to anyone.
Judy Carr profile picture
Judy Carr
1 year ago
Very friendly and helpful. Great experience. Plan to go back again for more services.
Annie Albrecht profile picture
Annie Albrecht
1 year ago
I love NAWI, been going there for at least 3-4 years. Christine is super nice and does a wonderful job
Rachel Mendoza profile picture
Rachel Mendoza
1 year ago
I had a great experience, I’ve loved all skin treatments etc that I’ve ever gotten here! Kayle B was great and recommended a new product and I love the results
Kevin Wilkinson profile picture
Kevin Wilkinson
1 year ago
I had an incredible experience at NAWI wellness center! The staff is truly amazing—friendly, knowledgeable, and genuinely caring. They go above and beyond to make you feel comfortable and supported. The facility itself is top-notch, with state-of-the-art equipment that’s both modern and well-maintained. It’s the perfect place to focus on your health and well-being. Highly recommend . Thank you NAWI
NAWI Wellness offers a wide range of aesthetic, medical weight-loss, anti-aging, and wellness treatments in Naples, FL

Popular Treatments at NAWI Wellness

At NAWI Wellness Center, we offer a comprehensive range of advanced aesthetic, wellness, and anti-aging treatments designed to help our clients look, feel, and perform at their best. Our services include Botox® and dermal fillers, hormone replacement therapy, medical weight loss programs, skin rejuvenation treatments, laser therapies, body sculpting, cellulite reduction, vaginal rejuvenation, and personalized wellness solutions. Whether you are seeking to restore youthful skin, optimize hormone balance, improve body contours, or enhance your overall health and vitality, our experienced team develops customized treatment plans tailored to your unique goals. By combining cutting-edge technology with individualized care, NAWI Wellness provides a comprehensive approach to helping clients achieve lasting confidence, wellness, and quality of life.

Trusted Care Led by Dr. Edwin Dean & the NAWI Team

NAWI Wellness has a team of aesthetic and wellness professionals in Naples, FL

At NAWI Wellness Center, client satisfaction begins with experienced medical leadership and a commitment to personalized care. Led by Dr. Edwin Dean, a Naples native and Cornell Medical School graduate with decades of experience in wellness, anti-aging medicine, hormone optimization, and aesthetic treatments, our team is dedicated to helping every patient achieve their individual goals. We take the time to understand each client’s unique needs, concerns, and lifestyle before developing a customized treatment plan. From your initial consultation through every stage of your wellness journey, the NAWI team is focused on delivering exceptional service, advanced treatment options, and natural-looking results in a welcoming and supportive environment. This patient-centered approach is one of the reasons so many clients throughout Naples and Southwest Florida trust NAWI Wellness for their aesthetic and wellness needs.

Serving Naples & Southwest Florida

NAWI Wellness proudly serves clients throughout Naples, Bonita Springs, Estero, Marco Island, and surrounding Southwest Florida communities with advanced aesthetic, wellness, and anti-aging treatments.

Keys to Client Satisfaction at NAWI – How We Deliver

Understanding Client Needs: We take the time to thoroughly understand your needs, preferences, and goals. This involves active listening, asking clarifying questions, and conducting thorough assessments.

Clear Communication: Maintaining open and transparent communication channels is very important. NAWI will keep you informed about project progress, potential challenges, and any changes in timelines or deliverables. Clear communication helps set expectations and builds trust.

Set Realistic Expectations: NAWI will be honest about what we can deliver within the given timeframe and budget.

Quality Deliverables: NAWI always strives to deliver high-quality work that meets or exceeds client expectations. We pay very close attention to detail and ensure that your deliverables align with your expectations.

Regular Updates: NAWI provides regular updates on status and milestones. This demonstrates our commitment to keeping you informed and involved throughout the treatment process.

Responsive Support: NAWI will always be responsive to client inquiries, concerns, and feedback. We will address any issues or questions promptly and professionally.

Go the Extra Mile: NAWI looks for opportunities to add value by offering additional support, insights, or resources that can benefit you.

Seek Feedback: NAWI encourages clients to provide feedback about their experience.

Resolve Issues Quickly: NAWI seeks to address any issues that may arise promptly and effectively. 

Build Trust and Relationships: NAWI focuses on building long-term relationships based on trust, and mutual respect.

Follow-Up: After completing a project, NAWI follows up with clients to ensure their satisfaction and address any lingering concerns or questions.