In consideration of other guests and our specialists, we kindly ask that you notify us of any cancellation 24 hours in advance. All treatments must be reserved with a credit card. We reserve the right to charge $50 for missed appointments or for appointments canceled less than 24 hours in advance. Our policy is designed to respect other guests and to provide compensation to our employees who rely on us to manage their schedules.
If you’re highly satisfied with your NAWI experience, please leave us a Google review and tell others. If you have any concerns with your NAWI experience, please let Dr. Dean or Katherine Dean know directly so that they can address your concern.
NAWI appreciates and rewards client referrals. We offer $25 credit per referral to both the referring client and the new client. The NAWI staff will provide details upon request.
NAWI accepts cash, check, Visa, MasterCard, Discover and financing via CareCredit.
NAWI staff abides by all HIPPA rules and regulations for the safety and privacy of our clients.
The Health Insurance Portability and Accountability Act (HIPPA) provides safeguards to protect your privacy. Implementation of HIPAA requirements officially began on April 14, 2003. Many of the policies have been our practice for years.
What this is all about: Specifically, there are rules and restrictions on who may see or be notified of your Protected Health Information (PHI). These restrictions do not include the normal interchange of information necessary to provide you with office services. HIPPA provides certain rights and protections to you as the patient. We balance these needs with our goal of providing you with quality professional service and care. Additional information is available from the U.S. Department of Health and Human Services. www.hhs.gov
NAWI Wellness Center has adopted the following policies:
If you have any questions or concerns, please let the NAWI staff know so that they can address your concerns.
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